PeakCommerce's Digital Journey platform offers comprehensive tools and integrations for e-commerce, customer service, partner management, and self-service. Each solution is powerful on its own, but their true potential is unlocked when used together.
E-Commerce Solution
Increase web traffic, convert leads into subscribers, and boost online revenue with our mobile-optimized, feature-rich cloud e-commerce platform that's easy to manage and enhance.
Customer Solution
Enable B2B and B2C customers to self-service through tailored and highly customized experiences, driving business growth. This solution includes account management, subscription management, and case management.
Sales/CSR Solution
Facilitate easy order entry and real-time updates for non-complex changes. Ideal for support and success teams handling orders via phone or other support channels.
Partner Solution
Provide partners with self-service access to vital information, customer cohorts, and reports to ensure a successful partnership.
Complete Administrative Control
Administrators can build unlimited, customized journeys, tailor the theme of each solution, and enable logic-based configurations for specific buyer intents.
Turn visits into value with PeakCommerce hub monetization.
Four Core Monetization Hubs
PeakCommerce's Digital Journey platform has all the tools and integrations you need for ecommerce, CSR, partner, and customer self-service. Each hub in the platform is powerful alone, but the real magic happens when you use them together.
E-Commerce
Drive more traffic to your web stores, convert leads into subscribers and increase online revenue with a mobile-optimized, feature-rich cloud ecommerce platform that’s easy to manage and enhance.
Customer Hub
Breakthrough Functionality Enables B2B and B2C Customers to Self-Service Through Tailored and Highly Customized Experiences, Fueling Business Growth. Customer hub includes account management, subscription management and case management.
Sales/CSR Hub
CSR hub provides easy order entry and updates for non-sophisticated changes that need to be made in real-time. CSR hub is ideal for support and success teams who take orders over the phone or other support channels.
Partner Hub
Partner Hub provides the optimal experience you can give your partners self-service access to the information, their cohort of customers, and reports that will ensure a successful partnership.
Administrators can do it all
Administrators have the full administrative capability to build unlimited unstoppable journeys, customize the theme of each hub, and enable logic basic configurations for specific buyer intent.