Expansion & Retention Commerce

Stop leaving expansion revenue in a ticket queue.

PeakCommerce lets your customers, CS teams, and AI agents execute orders, upgrades, and account changes instantly — with your billing system, or our built-in ordering.

Billing-flexible by design. Connect your payment gateway directly, run on Zuora, Stripe, Maxio — or our built-in ordering. No billing engine required.

app.peakcommerce.io
SC
Acme Corp — Sarah Chen · existing customer
"We need 20 more seats and the analytics add-on for Q2."
PC
PeakCommerce · intent → quote
Expansion quoteReady
+20 seats · Growth$1,600/mo
Analytics add-on$400/mo
New total$4,200/mo
Expansion revenue
+34% this quarter

In production with subscription leaders

Carta CoStar MasterClass Campaigner Energage Applied Systems Smarsh GM

Built for any business that sells online — subscription, one-time, or usage-based — with your billing system, or our built-in ordering and direct payment-gateway connections.

The problem

Existing-customer revenue is stuck behind screens built for humans.

Path 1 — Human-orchestrated

Every change routes through your team.

Sales RevOps BillingProvision
Deals close days late. Revenue leaks at every hand-off.
Path 2 — Static self-serve

A checkout that can't see the customer.

Pricing pageGeneric cartCheckout
Can't upsell in context. Can't save a cancel.
The third path

Intent becomes a transaction — wherever it shows up.

IntentExecuteDone

Revenue should move at the speed of customer intent.

Whether the actor is a customer, a CS rep, a sales team, or an AI agent — the moment they decide, it should execute.

What you get

Grow and keep the customers you already have.

Acme · Growth — seat usage
15 / 20 seats usedAdd 20 seats · +$1,600/mo

Capture expansion from existing customers. The upsell appears in-product, in the portal, or in a support thread — and executes on the spot. Learn more →

Revenue execution

Anyone can build a checkout. Few can execute a subscription amendment correctly.

The transaction isn't the hard part — the systems behind it are. PeakCommerce turns one customer intent into a production-ready change across every system that runs your business.

One intent
Upgrade · +20 seats + Analytics, mid-term
Billing · Zuora
Proration calculated, amended invoice issued
CRM · Salesforce
Opportunity and contract updated
Entitlements
Features provisioned instantly
Revenue
ASC 606 schedule kept in sync

Subscription transaction orchestration across any billing system — Zuora, Stripe, Maxio, Salesforce, ERP, and your product systems — proration, entitlements, billing impacts, provisioning, and revenue recognition, all correct. This is where most internal projects fail. It's what we do.

10– 30%
Revenue expansion potential
The lift upsell and cross-sell programs typically deliver.
Industry benchmark
Up to 30%
At-risk subscribers saved
Recovered by retention offers at the moment of intent.
Industry benchmark
90%
Faster plan changes
Versus traditional ticket-driven operations.
Measured across PeakCommerce customers
Why an independent layer

Your stack will change. Your commerce layer shouldn't have to.

The platforms are buying each other. PeakCommerce turns intent into revenue across whatever you run — and stays yours when any piece changes hands.

BillingZuoraMaxio
CRMSalesforceHubSpot
Agentanyany
PeakCommerce APIstays yours
Built API-first

Six surfaces. One contract.

Conversations In-product Self-service Partner CSR Payments AI agents
PeakCommerce APIone contract · system of record

The API is the system of record — so a deal that closes provisions instantly, anything a human can do an agent or API can do, and there are no legacy UI-coupled paths to slow it down.

No rip-and-replace

Bring your own everything.

Your billing — or none at all

Plug into Zuora, Stripe, Maxio, Orb, or Metronome — or skip the billing engine entirely with built-in ordering and direct payment-gateway connections.

Your frontend

Our portals, or your own React, Vue, or native app. Same API.

Your AI agent

Every action your humans take, an agent can take too.

Get started

See customer intent become revenue — instantly.

A real order, upgrade, or save — executed with your billing system or our built-in ordering — in a working demo.

Billing engine optional Coexists with your stack Live in production today
    Can I really manage upgrade