Salesforce Support Cloud

How does the Salesforce Support Cloud Integration Work?

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How to Setup Salesforce Integrations with auth0

The Salesforce social connection allows users to log in to your application using their Salesforce profile.

By default, Auth0 automatically syncs user profile data with each user login, thereby ensuring that changes made in the connection source are automatically updated in Auth0. Optionally, you can disable user profile data synchronization to allow for updating profile attributes from your application.

Prerequisites

Before you begin, sign up for and configure an account with Salesforce.

Get Salesforce Credentials

If you have already set up a Salesforce Sandbox, set up your app in the Sandbox, and deployed the app to production, then you need to locate the app's production Consumer Key and Consumer Secret.

Alternatively, if you are setting up a new app in production, you need to create an app in Salesforce and generate credentials for it, using Salesforce's Create a Connected App documentation. During this process, Salesforce will generate a Consumer Key and Consumer Secret for your application; make note of these.

While setting up your app, use the following settings:

FieldValue to ProvideAPI (Enable OAuth Settings)Click Enable OAuth SettingsCallback URLhttps://YOUR_DOMAIN/login/callbackSelected OAuth ScopesAdd Access your basic information

Find Your Auth0 Domain Name

If your Auth0 domain name is not shown above and you are not using our custom domains feature, your domain name is your tenant name, your regional subdomain (unless your tenant is in the US region and was created before June 2020), plus.auth0.com. For example, if your tenant name were exampleco-enterprises, your Auth0 domain name would be exampleco-enterprises.us.auth0.com and your callback URL would be https://exampleco-enterprises.us.auth0.com/login/callback. (If your tenant is in the US and was created before June 2020, then your domain name would be https://exampleco-enterprises.auth0.com.)

If you are using custom domains, your redirect URI will have the following format: https://<YOUR CUSTOM DOMAIN>/login/callback.

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